1. Technical Support & IT Infrastructure
- Computer Repair & Troubleshooting: 6 years
- Help Desk: 2 years
- Basic Troubleshooting: 5 years
- Windows Server Management: 2 years
- Digital Storage Devices Repair: 1 year
2. Hardware & Equipment Repair
- Light to Heavy Machinery Repair: 3 years
- 3D Printer Use and Repair: 4 years
- Appliance Repair: 1 year
3. Software Proficiency
- Microsoft Products: 3 years (e.g., Office, Windows tools)
- Google Analytics: 2 years
- Adobe Photoshop: 1 year
- TD Dynamics: 4 years
- Cisco Finesse: 4 years
- Splashtop: 4 years
- Aruba ClearPass: 4 years
4. Web Development & Digital Skills
- Front End Web Development: 2 years
- Google Analytics: 2 years
5. Certifications
- PCPro
- OfficePro
- Computer Fundamentals Advanced
- Computer Fundamentals Foundation
- CompTIA Microsoft Office Pro
6. Customer-Facing & Soft Skills
- Customer Service: 4 years
